BQuiver is a Consulting 2.0 firm.
We combine deep domain knowledge with the latest technology, and work with your people towards service excellence in operations and corporate services.BQuiver is a Consulting 2.0 firm.
We combine deep domain knowledge with the latest technology, and work with your people towards service excellence.
Our Services Framework
Strategy & Perspectives
Where should our operations and corporate services go?What you get: options side by side on one model of your operation, with strategic and business value and the business case for each.
- ● Strategy development & refresh
- ● Scenarios on your own operating model
- ● Target operating model
- ● Business case per option, including agentic
Design &
What should it look like, and what is it worth?
Improvement PotentialWhat you get: current and target state in a working application, with the business case alongside.
- To-be design in a working application ●
- Fit-gap per service ●
- Improvement potential from your own knowledge ●
- Business case, including agentic ●
Set-up & Build
How do we set it up and make it run?What you get: your operating model as an application your people use, and, for those who want to go further, Build, Operate, Transfer for individual processes.
- ● Site assessment and selection
- ● Roll-out plan
- ● Service centre migration or repatriation
- ● Build, Operate, Transfer
Supplier Selection &
Who should do the work?
ContractingWhat you get: the scope of the tender comes straight from the model, with an owner and a service level for each service.
- Market consultation ●
- RFI and RFP from the model ●
- Comparable evaluation and site visits ●
- Contracting & negotiations ●
Transition & Transformation
How do we move the work without losing knowledge?What you get: knowledge is captured and approved while the work moves, so the receiving team starts from a validated model.
- ● Transition strategy (lift-shift, shift-lift, big bang, BOT)
- ● Knowledge captured before the move
- ● Portfolio planning and balancing
- ● Quality assurance & quality control
Governance & Optimisation
How do we stay in control and keep improving?What you get: a maturity assessment of where your corporate services stand and the path to your target; governance lives in the model.
- Maturity assessment as accelerator ●
- Organisational structure ●
- Roles, responsibilities & skills ●
- Service management integration ●
Consulting 2.0: quality first
Good advice has to work in your organisation, not only on paper. That is why the consultants you meet are the ones who do the work, supported by our own platform. You see options sooner, every step is checked before the next one starts, and what you get is something your people use, often a working application rather than a slide deck.
BQuiver:
Change that keeps working
Markets
Logistics & Transportation
The logistics and transportation market drives global trade by efficiently moving goods. Our consultancy optimises supply chains and enhances operational efficiency across diverse functions.
Telecom
& Media
The telecom & media sector is evolving at high speed, shaped by digital disruption, convergence of services, and shifting customer expectations. As competition intensifies and technologies like 5G, AI, and streaming platforms reshape the landscape, organisations must adapt quickly.
Health
The sector encompasses a wide range of services, including hospitals, clinics, daycare, pharmaceuticals, biotechnology and medical devices. The complexity and diversity of the healthcare landscape necessitate specialised consultancy services to navigate challenges and seize opportunities.
Financial services
The financial market is crucial for global economic growth. Our management consultancy, with extensive engagements in the banking and insurance sectors, navigates regulatory complexities and optimises financial operations for sustainable success.
Public
The public market in the Netherlands includes key services like infrastructure, healthcare, education, and public safety. Local governments play a central role in meeting community needs. Our consultancy provides strategic advice to improve service delivery and manage resources effectively, helping organisations navigate this complex and evolving sector.
Miscellaneous
Besides the stipulated market, we are serving other markets as well. For example, hospitality, food, professional services, facility management, cleaning services, and infrastructure management.
Logistics & Transportation
The logistics and transportation market drives global trade by efficiently moving goods. Our consultancy optimises supply chains and enhances operational efficiency across diverse functions.
From knowledge to service excellence
Ontologies, knowledge graphs, semantic layers: terms you may never have heard of, but increasingly important to every organisation. Together they give knowledge structure, connections and shared meaning, which supports better-informed decisions, smoother change and AI that scales. That is why knowledge is central to how we work, in our advice and at the core of our platform.
When knowledge is in order, AI can take over the routine. Lower costs matter, but the real gain is service excellence. We help you put it to work so your people have more time for your customers, more room for work that adds value, and more enjoyment in what they do. Technology where it helps, people where it matters.
Client asks & challenges
Key Functions, Real Challenges
What is next for the core functions that keep your business running? Here is what is shifting, what is stalling, and what is coming fast.
Core operations
Which parts of our primary process should people still do in five years?
We map how the process runs today, decide step by step what the engine takes over and where people add value, and take it there one process at a time.
Transformation Office
How do we make sure the transformation delivers the value we promised?
One plan, an approval gate after every step, and benefits tracked against the business case from day one.
Finance & Accounting
What does finance look like when transactional work is largely automated?
A smaller, advisory finance organisation, built on one governed model of how the work runs, with the route to agentic mapped process by process.
Human Resources
Which capabilities does our workforce need in the AI era, and how do we keep the knowledge we have?
We make visible which work moves to the engine and which skills grow in value, and capture expert knowledge before people move on.
Information Technology
Is IT ready to run AI agents next to people, safely and under control?
Agents need the same governance as people: clear roles, controls and approvals. We put both in one model, so IT and the business work from the same picture.
Facilities Management
What should facilities deliver when work is hybrid and sustainability is a board metric?
We rebuild the service catalogue around how space and services are actually used, with an owner, service level and supplier for each service.
Governance, Risk, Compliance
How do we stay compliant when regulation and AI change faster than our documentation?
Controls and procedures traced to their source in one governed model, so every change shows what it touches and every AI decision is logged.
Supply Chain Management
How do we build resilience in, instead of reacting to each disruption?
Planning and sourcing processes in one model, so scenarios can be tested before you change anything (concept).
Who we are
At BQuiver, we believe your own people are the key to operations and corporate services that perform. We help them with practical advice, a clear direction and proven practice, built on your own material rather than a generic template.
We have built and scaled consulting practices ourselves, and we know the limits of the traditional model. That experience is what we bring to every engagement, together with our own platform.
Let us talk
Every engagement starts with a conversation.
Send us a message with the form below, or call us on +31 6 20 95 73 45.
