15% CAPEX reduction through rigor supplier rationalization for a telecom operator
Our client, a leading telecommunications company, faced significant challenges
Succesfully Optimizing Facility Management Services for Dutch Aviation Group
The client faced several challenges, including the need to comply with PRM (Passenger with Reduced Mobility) legislation and inspection criteria from the Dutch Ministry of Transport. Additionally, they needed to optimize the PRM process, manage multiple contracts and stakeholders, and ensure minimal quality dip during the transition to a new service provider.
Global Transition of the primary sorting process for a national postal company
A national postal express company needed to secure the best solution for outsourcing the video coding process in a market experiencing an 8% annual volume decline. The goals included gaining a better-informed view of market possibilities, developing a competitive business case, selecting the right service provider, securing a solid proof of concept during the Christmas period, navigating the contracting and negotiations process, and transitioning activities to an offshore BPO service provider.
