Designing Efficient Service Delivery Models and Governance Structures

Designing Efficient Service Delivery Models and Governance Structures for Telecom infrastructure company

A telecom infrastructure company faced significant challenges in optimizing their internal business operations. The existing support functions, including IT, HR, finance, risk, internal audit, and legal, were fragmented, with unclear roles and responsibilities, and a lack of cross-functional collaboration.

Optimizing Global Finance Operations Through Centralized Service Models

Streamlining Global F&A Operations

A global leader in orthopaedics faced significant challenges in their finance operations. The primary issues included a decentralized finance structure with limited standardization across various business units (BUs), leading to inefficiencies, duplication of work, and high governance and coordination costs.