BQuiver: Strategy served with a twist
BQuiver: Strategy served with a twist
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Setup and build

“Laying the Foundation for Scalable Success”

The Setup & Build phase is where vision meets execution. It’s the critical moment when strategic intent is translated into tangible action—where we assess, plan, and mobilise to ensure your service delivery model is future-ready
Whether you’re launching a new service centre, repatriating operations, or rolling out a global programme, our structured approach ensures every step is aligned with your business goals, risk profile, and change readiness.

Key Deliverables:

  • Site visit reports and location scoring matrices
  • A detailed rollout plan (timeline, waves, dependencies)
  • Detailed business cases
  • Risk mitigation plans and contingency scenarios
  • Transition playbooks (e.g. lift-shift, parallel run, hyper care)
  • Change and communication plans
  • Programme governance structure and staffing model

Accelerators:

  • Overstaff / over qualify
  • Realistic workplan
  • Early wins and MVP thinking
  • Robust Risk & Issue management
  • Strong program governance

Client cases

  • Set-up & Build

Set-up and build of a new multi-function shared service center for multiple BUs

Set-up and build of a new shared service center
A leading childcare organization faced significant inefficiencies in its Finance & Accounting...
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Typical approach

The sector encompasses a wide range of services, including hospitals, clinics, daycare, pharmaceuticals, biotechnology and medical devices.
Site Assessment & Selection

Evaluating potential locations based on strategic, operational, and financial criteria.

Choosing the right deployment model—pilot, phased, or big-bang—based on complexity and risk appetite.

Validating the value proposition through cost-benefit analysis, risk mitigation, and scenario modelling.

Planning and executing transitions with minimal disruption.

Structuring governance, staffing, and stakeholder engagement to support a smooth rollout.