Design & Improvement Potential

“Designing Opportunities, Mobilising Change”
The Design & Improvement Potential phase is a pivotal stage where strategic visions are transformed into actionable plans. This phase can commence from two distinct angles. Firstly, as a follow-up from the Strategy phase, where the vision is further detailed and refined. Secondly, it can begin as a standalone project, focusing on exploring improvement potential within a specific context.

By meticulously designing the blueprint and identifying areas for optimization, we ensure that the project is set up for success from the very beginning. This phase is not just about planning; it’s about laying a solid foundation that will support the entire project lifecycle.

Key Deliverables:

  • Detailed process optimization plan
  • Governance structure
  • Target state definition
  • Fit-gap assessment report
  • Transition plan
  • Change management and stakeholder engagement plan
  • Business Case (RoI): Providing insight into the financial and non-financial consequences of the preferred sourcing model

Accelerators:

  • 5 times “why” to understand root cause
  • Design principles
  • Modular & scalable design frameworks
  • Co-creation with stakeholders
  • Rapid prototyping & iteration

Client cases

Post-Merger integration: synergies created within P2P and O2C between both companies

Post-Merger integration: understanding how synergies can be created within P2P and O2C
A leading company in the food service industry recently acquired another prominent...

Designing Efficient Service Delivery Models and Governance Structures

Designing Efficient Service Delivery Models and Governance Structures for Telecom infrastructure company
A telecom infrastructure company faced significant challenges in optimizing their internal business...

Optimizing Global Finance Operations Through Centralized Service Models

Streamlining Global F&A Operations
A global leader in orthopaedics faced significant challenges in their finance operations....

Typical approach

The sector encompasses a wide range of services, including hospitals, clinics, daycare, pharmaceuticals, biotechnology and medical devices.
End-to-End Process Optimization

This involves assessing and optimizing the entire process to ensure maximum efficiency and effectiveness.

Defining the desired future state and identifying the key elements that need to be achieved.

Evaluating the current state against the target state to identify gaps and areas for improvement.

Establishing the organizational structure, roles and responsibilities, people, and retained organization.

Developing a detailed plan for transitioning from the current state to the target state.

Managing change and ensuring effective communication and engagement with stakeholders.