In response to these challenges, a comprehensive project was initiated to centralize and optimize the finance operations (P2P, O2C, R2R). Extensive desk research on current finance operations was conducted, gathering data and verifying the baseline. Benchmarking against industry standards was also performed to identify best practices and improvement opportunities. Potential sourcing scenarios were defined, including the objectives and criteria for each scenario. Detailed tender documentation was prepared, and a tender procedure was initiated, which included multiple site visits in Eastern Europe. The project also included the design of a governance structure to support the transition to a Finance Shared Service Centre (FSSC) in Poland. This involved specifying governance principles, structure, roles, responsibilities, and change management processes.